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Handling Your Calls
Your call can wait at your phone . . .
Hold
1. Do not hang up + .
•
This puts your outside call on System Hold. Your co-workers can take the call off Hold. To
place the call on Exclusive Hold, press your Exclusive HOLD function key.
•
Intercom calls automatically go on Exclusive Hold when you press HOLD.
1. or lift handset.
2. Press flashing .
OR
2. if the call was not on a line key (or was an Intercom call).
Send the call you’re on to a co-worker . . .
Transfer
1 Do not hang up + .
2. Dial your co-worker’s extension.
•
You can press a One-Touch key instead of dialing your co-worker.
•
To transfer the call to Voice Mail, press your Voice Mail key before dialing your co-worker.
OR
2. (Hotline).
Park a call in orbit
1. Do not hang up.
2. + + Park Orbit.
•
Park Orbits are 1-64. For Personal Park, dial 857 or press the Personal Park key instead
of #6.
3. Page your co-worker to pick up the call.
•
For Paging, dial ✻1 + 0 for All Call or ✻1 + 1-8 for zones.
4. Hang up.
1. (Optional) Lift handset for privacy.
2. + + Park Orbit.
•
For Personal Park, dial 857 or press the Personal Park key (if Parked at your phone) or ✻✻ +
Your extension.
Or pick up a call a
co-worker parked for
you:
Park a call in orbit so a
co-worker can pick it
up:
Send (Transfer) your
call to a co-worker:
Easily retrieve a call
from Hold:
Use Hold instead of
leaving the handset
off-hook: