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Using TAPI with NCS Ware 4.0
4
TAPI
4.0 User Guide
As is evident from Fig. 2, when a client application registers with TAPI for
controlling a telephony device such as an extension, NCS Serv will send all
events happening on that device to the TAPI proxy, which will, in turn send
the events to the client system's service provider. The service provider will
report these events to the TAPI middleware on the client system and TAPI
will report them to the client application. Similarly, when the client
application sends a command to TAPI, it is transported all the way to the
NCS Ware system software and the results are sent back via the same
components.
The important point to note is that all the communication that goes on
below the TAPI layer on the client system is transparent to the application
itself. Thus, the support for TAPI applications has been greatly simplified
in NCS Ware 4.0.