Filter
Top Products
22
Displaying Agent Status Reports
You can display agent status reports by pressing keys on the dial pad.
To display agent status reports:
1. Press an AGENT STATUS key.
2. Press a key on the dial pad.
The report associated with that key is displayed. Refer to Table 4 in the
Reports and Indicators section for a list of the available agent reports.
3. Press the Next Report or Prev Report softkey to scroll through the
agent status reports.
4. Press the Next Agent or Prev Agent softkey to display the same
report for other agents in your group.
5. Press another AGENT STATUS key
-or-
Press SUPERKEY to exit.