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Mitel 5330/5340 IP Phones - User Guide
Override (Intrude)
When you dial a number whose owner has enabled Make Busy, your phone displays a message
indicating that the line is busy. You have the option to override this setting.
To use Override when you encounter a busy tone:
1. Press the key you programmed as Override.
2. Wait for an answer.
Paging
To use Paging:
1. Lift handset.
2. Press the Page softkey or the key that you have programmed as Page.
3. Dial the Paging zone number (if required).
4. Make the announcement.
Record a Call
This feature uses your voice mail system to record your telephone conversations.
Note: You may be required by law to inform the other party that you are recording the
conversation. For specific instructions, consult your system administrator.
To start recording while on a 2-party call:
• Press the key you have programmed as Record Call.
Note: Your system may be programmed to automatically begin recording external calls when you
or the other answers.
To control recording, do one or all of the following:
• To pause recording, press the Pause softkey.
• To resume recording after pausing, press the Resume softkey.
• To stop a recording without saving it, press the Erase softkey or
(CANCEL).
• To stop and save a recording, press the Save softkey.
Putting the call on hold saves the recording; taking the call off hold starts a new recording.
Depending on system programming, hanging up or pressing
(TRANS/CONF) or a DSS
key, may also save the recording.
To listen to a recording:
1. Lift the handset.
2. Access your voice mailbox.
3. Follow the prompts to retrieve the recording.
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