Filter
Top Products
www.mitel.com
North America
(613) 592 2122
1 800 648 3579
Europe, Middle-East
& Africa
Sales: 0870 9093030
Int: +44 (0) 1291 430 000
Latin America
(613) 592 2122
1 800 648 3579
Asia-Pacific
Tel: +852 2508 9780
Fax: +852 2508 9232
THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY.The information furnished in this document, believed by Mitel Networks to
be accurate as of the date of its publication, is subject to change without notice. Mitel Networks assumes no responsibility for any errors or omissions in
this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.
M MITEL (design) is a registered trademark of Mitel Networks Corporation.All other products and services are the registered trademarks of their
respective holders.
© Copyright 2003, Mitel Networks Corporation.All Rights Reserved. GD 6551 PN 51005088, Rev.D
3300 EMBEDDED VOICE MAIL FEATURE SHEET
3300
Allows four system-wide and five (per mailbox) personal
distribution lists as well as a broadcast message facility
to deliver a message to all mailboxes. Individual
subscribers can belong to any number of distribution
lists.
The system will guide the user through the steps
required for initial configuration of mailbox, including
specification of a (non-default) passcode and recording
of a personal greeting and name.
Five mailbox types are available:
Extension - the mailbox will transfer a caller to the
mailbox’s associated extension. If the called party is busy
or does not answer, the caller will be prompted to leave
a message in the mailbox. The extension mailbox may be
linked to other mailboxes for transfer only (dual
mailboxes). This permits the caller to transfer to other
mailboxes in the same department.
Message-Only - the mailbox will not attempt a transfer
but will immediately prompt the caller to leave a
message in the mailbox.
Transfer-Only - the mailbox will transfer a caller to the
mailbox’s associated extension but will not take a
message if the called party is busy or does not answer.
Information-Only - the mailbox will only play the
mailbox greeting; no transfer or prompt to leave a
message will occur.
Administrator - for accessing administrative functions
such as greetings recording.
A transfer-only mailbox can be linked to the same
extension as an existing extension-type mailbox. This
enables, for example, a single mailbox for a sales
department and the sales manager.
Telephone conversations can be recorded directly into
the 3300 ICP’s embedded voice mail system without the
need of a separate application. Record-a-Call can be set
up in two different modes of operation: manual and
automatic. In manual mode, recording is initiated by the
user pressing a softkey on the phone’s display. In
automatic mode, all incoming calls are recorded. In both
cases, a softkey allows the user to decide whether or not
to save the recording at any time during the call.
Recorded conversations are saved in the user’s personal
voice mail box.
This feature set includes Property Management System
(PMS) integration for both the Hyatt/Encore and HIS
protocols, as well as range of system features designed
specifically for the hospitality market. Along with a new
Guest Mailbox option with easy-to-use prompts and
wake-up, the Hospitality Bundle includes front desk
options such as Check-in/Check-out, Move Rooms,
Assisted Login, Full Guest Privileges, Dial-a-Guest by
Name and customized Guest Login Greetings.
Users with Mitel Networks telephones can press softkeys
instead of dialing codes to select Mitel Express
Messenger menu options For example, to listen to
message, a user can press the Play Message softkey
instead of dialing the digit 7.
Mailbox administration (moves, adds, changes) can be
performed using Mitel Networks OPS Manager, a
standalone application that works seamlessly with the
3300 ICP embedded system management.
Mailbox Administration via OPS Manager
Softkey Integration
Hospitality Bundle
Record-a-Call
Dual Mailboxes
Mailbox Types
New Mailbox Tutorial
Distribution Lists/Broadcast Message