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3300 EMBEDDED VOICE MAIL FEATURE SHEET
2 | Mitel Networks Feature Sheet
Each port can be assigned to answer calls on specific
incoming trunks and play a greeting based on the
destination dialed – for example, Sales, Shipping and
Receiving, Customer Service. (This feature is also useful
in multi-tenant-type applications where the voice mail
system services two or more businesses.)
In addition to supporting single-digit mailboxes (1 - 8), a
mailbox dial plan of 2, 3, 4, or 5-digits can be selected.
Also known as Name Dialing. Callers may access a
mailbox directory where they will be able to reach a
mailbox owner by dialing the person’s first or last name
rather than their mailbox number.The system can be
configured for either first or last name dialing (but not
both at the same time).
Callers who are familiar with the system may enter their
key pad selections without waiting for the system
prompts.
Callers may reach a 'live' attendant at any time by
dialing "0".
Detects an incoming fax tone and directs it to the fax
mailbox/extension.
Allows an operator to transfer an outside caller to a
specified mailbox where the caller will immediately hear
the subscriber’s personal greeting and will be prompted
to leave a message. Callers press # to bypass or interrupt
the greeting and begin recording a message.
Allows the user to dial any internal extension defined in
the system.
Allows a caller reaching the auto-attendant to leave a
message in a specific mailbox without transferring to the
mailbox extension and possibly speaking live with the
subscriber.
Allows an outside caller to leave more than one voice
mail message per call, therefore saving on toll charges.
Voice Mail Features
Subscriber name and a personal greeting can be
recorded by each mailbox user.
When a call is routed to a user’s voice mailbox, a system
prompt will inform the caller if the user is on the phone
prior to playing the user’s personalized greeting.
Informs subscribers when they access their mailbox how
many new or saved messages they have (if any).
A personal greeting set for a specific number of days can
be recorded by each subscriber and will automatically
revert back to the primary greeting upon expiry.
Access to subscriber mailboxes requires a password.
Password length system-wide can be from three to six
digits. (Default is four digits.) Callers have three chances
to enter a valid password before they are disconnected.
Played prior to the beginning of each message,
containing priority type, date, and time (including caller
identification for internal and external calls). Mailboxes
can be individually configured to play the envelope only
in response to a key press – i.e., at the request of the
subscriber.
Unlimited message length with a “continue message
recording?” prompt after five minutes of recording.
Minimum message length is two seconds.
Messages may be saved by a subscriber.They will be
automatically purged from the system after 15 days (or
as programmed) or you can specify that saved messages
are never deleted. New messages are never purged
automatically.The saved messages are played in last-in
first played order.
Allows immediate replay of a message, including
message envelope (time stamp, calling party
information).
Message Review
Saved Messages
Message Length
Message Envelope
Password Protected Mailboxes
Temporary Greeting
Message Prologue
Conditional Busy Greeting
Personal Greetings/Name
Multiple Message Capability
Quick Message Feature
Transfer to Any Extension
Operator Transfer to a Mailbox
Fax Finder
Operator Revert
Caller Type-Ahead
Directory
Flexible Mailbox Numbering (Dial Plan)
Play Greeting by Incoming Trunk Assignment