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Additional Information
(continued)
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The
CHARGE/IN USE LED • Make sure the AC adapter is plugged into
light won't come on when the base unit and wall outlet.
the handset is placed in the • Make sure the handset is properly seated in the
base unit. base unit.
• Make sure the charging contacts on the
handset and base unit are clean.
The audio sounds weak • Move the handset and or base unit to a different
and/or scratchy. location away from metal objects or appliances and
try again.
• Press
DELETE/CHANNEL to help eliminate
background noise.
• Make sure that you are not too far from the base.
Can't make or receive calls. • Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base
unit and wall outlet.
• Disconnect the AC adapter for a few minutes,
then reconnect it.
• Reset the digital security code (See page 32).
• Make sure that you are not too far from the base unit.
The handset doesn't • The battery pack may be weak. Charge the battery
receive a page. on the base unit for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or
metal objects.
• Reset the digital security code (See page 32).
The Caller ID does • The handset was picked up before the second ring.
not display. • The call was placed through a switch board.
• Call your local telephone company to verify your
Caller ID service is current.
Severe noise interference. • Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights and electrical appliances.
• Move to another location or turn off the source
of interference.
For additional set-up or operating assistance, please visit our WEBSITE at
www.memcorpinc.com or contact CUSTOMER SERVICE at 1-800-919-3647.
FOR PARTS AND ACCESSORIES, CONTACT FOX INT’L AT 1-800-321-6993.
MPH6935_OM Eng 3/13/02 2:37 PM Page 35