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QUICK REFERENCE CHART
If your phone is not performing to your expectations, please try these
simple steps.
PROBLEM SUGGESTION
The charge light won’t come
on when the handset is
placed in the base.
• Make sure the AC adapter is plugged
into the base and
wall outlet.
• Make sure the handset is properly
seated in base.
• Make sure the charging contacts on the
handset and base are clean.
The audio sounds weak
and/or scratchy.
• Make sure that the base antenna is in a
vertical position.
• Press
CHAN
to help eliminate
background noise.
• Move the handset and/or base to a
different location away from metal
objects or appliances and
try again.
Can’t make or receive calls.
• Check both ends of the base telephone
line cord.
• Make sure the AC adapter is plugged
into the base and
wall outlet.
• Disconnect the AC adapter for a few
minutes, then reconnect it.
• Reset security code (see page 20).
The handset doesn’t ring or
receive a page.
• The Nickel-Cadmium battery pack may
be weak. Charge the battery on the
base unit for 15-20 hours.
• The handset may be too far away from
the base unit.
• Place the base unit away from
appliances or metal objects.
• Reset security code (see page 20).
33
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C:...MPH6928 VA OM.vp
Mon Feb 14 15:27:51 2000
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