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When problems arise during installation or service that cannot be
resolved using this or related documents, contact the TeleMatrix
Technical Service department 8:30a.m. - 4:30p.m. MST:
Toll Free: 1-800-462-9446
Direct: 719-638-8821
Fax: 719-638-8815
Web Site: http://www.telematrixusa.com
Many times a problem is either installation or user related. Please
contact TeleMatrix PRIOR to sending a telephone to our service
center for repair. In the unlikely event that a factory repair be
necessary:
1. Include a brief description of the trouble that you are
experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone freight prepaid by UPS or Parcel Post
insured to:
TeleMatrix
Repair Center
5025 Galley Road
Colorado Springs, CO. 80915
TeleMatrix will pay to return the repaired telephone to you. Allow
2-3 weeks for delivery.
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