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Dual Mode Cordless Phone for Yahoo! Messenger with Voice
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Appendix A: Troubleshooting
Frequently Asked Questions
11. My Yahoo! Messenger call did not go through.
Do the following until you can make your call:
A. Make sure the handset indicates that your Yahoo! Messenger status is ONLINE.
B. Double-click on the CIT310 icon in your system tray. Make sure the status is CONNECTED.
Frequently Asked Questions
Can I receive Yahoo! Messenger calls?
Yes, you can receive calls through Yahoo! Messenger. You can receive a call from another Messenger user who is
also on their PC. This is known as a PC-to_PC call and it’s free. You can also receive calls from regular or mobile
phones, known as a Phone-to-PC call. To receivePhone-to-PC calls, you need to sign up for a Phone In number
from Yahoo! Messenger with Voice, available at http://messenger.yahoo.com. When you receive a PC-to-PC or
Phone-to-PC call in Yahoo! Messenger, you will hear the Yahoo! ringtone and you can answer the call with your
handset.
Can I put a Yahoo! Messenger call on hold and make a regular call on the same handset?
Yes. Press the Yahoo! Messenger key to put the first call on hold. Press the regular line key and you will hear a
dial tone. For more information, see “Chapter 4: Use the Dual-Mode Cordless Phone.”
How can I add a contact or phone number to the contact list?
Use the Yahoo!Messenger software on your PC. Click Add a Contact, and follow the instructions to add a contact
including their phone number.
Can I make an outgoing call using the regular line when someone else is on a Yahoo! Messeenger call,
or vice versa?
To make a regular call while someone else is on a Yahoo! Messenger call (or vice versa), pick up the handset and
make the call. If the regular line is already in use, you will hear a busy tone.