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Dual Mode Cordless Phone for Yahoo! Messenger with Voice
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Appendix A: Troubleshooting
Common Problems and Solutions
3. When the handset is placed on the charger, I do not hear a beep.
If you have turned off the handset tone (refer to “Chapter 4: Use the Dual-Mode Cordless Phone”) or if the
handset was previously powered off, then this is normal, and you were not supposed to hear a beep.
If you were supposed to hear a beep, then do the following:
A. Remove the handset from the USB Base Station, and then place it on the USB Base Station again.
B. Clean the charging contacts with a clean and dry cloth.
4. The Battery Empty icon is displayed even though the handset has charged for more than 16 hours.
Do the following:
A. Make sure the Battery icon indicates recharging when the handset is on the USB Base Station.
B. Use new rechargeable batteries.
5. The handset’s display screen is blank.
Do the following:
A. Check to see if the batteries are positioned properly in the battery compartment.
B. Make sure that you have properly connected the handset and USB base station. (Refer to "Chapter 3: Get
Started.")
C. Put the handset on the USB Base Station to recharge the batteries.
6. The audio quality is poor.
Do the following:
A. Move the handset closer to the USB base station.
B. There may be interference from nearby electrical devices. Move the USB base station and Yahoo!
Messenger enabled PC as needed.
7. The audio volume is too low or too loud.
The speaker volume on your PC or the handset may be set incorrectly. Adjust the volume on your PC and
handset (refer to “Chapter 3: Get Started”).