Using Advanced Call Features
Cisco Wireless IP Phone 7920 for Cisco CallManager 39
Tip
If several calls come in when you activate Pickup or
Group Pickup, the first unanswered call rings at your
phone.
Understanding Shared Lines
Your system administrator might give you a “shared”
line. Shared line features do not apply to standard,
unshared lines. Typically, a shared line has two main
uses:
If you want to... Then...
Answer a call that
is ringing on
another phone
within your Call
Pickup group
Choose any available line on your
phone and press or to switch
to PickUp and press the softkey.
Calls directed to the other phone
extension will now ring on your
phone.
Answer a call that
is ringing on an
extension outside
your Pickup group
Choose any available line on your
phone and press or to switch
to GPickup.
Press GPickup and dial the call
group pickup code. Any call
directed to the other Pickup group
now rings on your phone.
Obtain the call group pickup code
from the system administrator.