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IB-PH5562-WM-E-010807
Are all cords connected properly? Are all 4 “AA” batteries
installed? Make sure they are installed according to
the polarity shown.
TROUBLE SHOOTING
PROBLEMS CHECK
The Caller ID unit will not function until you have
subscribed the Caller ID service from your local telephone
company. Call your local telephone company to have
Caller ID service installed on your phone line. Check
your phone line connections. Also, fresh batteries MUST
be installed. Make sure all your phone line connections
are secure and correct.
If it is a private call or a blocked call, the caller’s name
and/or phone number will not appear in the display.
(You will see time & date of call plus some dashes or
the words “UNAVAILABLE” or “PRIVATE CALL”.)
Is any plug disconnected from the modular phone jack?
Is any jack improperly wired? Use another phone to
test the jack.
Make sure the Caller ID service is active.
Check if the phone is connected to a working wall jack.
Check if all line cord connections are correct and secure.
Check the TONE/PULSE switch setting.
You may only have PULSE service. Set the TONE/
PULSE switch to PULSE position.
RINGER switch may be set to OFF?
Slide the switch to HI or LO position.
Make sure the handset cords connected properly. Or,
replace the COILED HANDSET CORD. Any phone
store has these cords in different lengths. After some
time the cord may have become overstretched or
damaged.
No batteries are installed or batteries are weak or
installed up-side-down.
No dial tone.
Phone does not work.
Phone does not ring.
Cannot dial.
Cannot store numbers into
memory.
Caller ID does not work.
The Caller ID display gets
dim or is blank.
The Caller ID display does not
show the caller’s information.
Static noise on line or cannot
hear calling party or calling
party cannot hear you.
Reset the contrast level of the LCD display.
Check if batteries are properly installed.
Check if you have received the first Caller ID record.
If you have received the first Caller ID record, your
batteries may be weak.
9
Speakerphone does not
work properly.
IB-PH5562-WM-E-010807.pmd1/23/2007, 5:08 PM10
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