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Troubleshooting
User’s Guide 10–11
I cannot connect
to an available
network that
shows in the list
of networks
without a name.
It is likely that the network is a “hidden” or non-SSID
broadcast network. You must know the network name
(SSID) to be able to connect.
1. Tap Start > Settings > Connections tab >
Connections > Advanced tab > Network Card.
2. Select Add New Settings.
3. Enter the network name (SSID).
4. Select the appropriate values in the Connects to: box.
5. If WEP settings are required, tap the Authentication
tab and enter them.
I cannot connect
reliably to an
available
network or
connections
are frequently
dropped.
■ Be sure there is ample signal strength available in the
area.
■ If you are using one of the WLAN Power Save modes,
try changing modes or turning off Power Save. Refer to
“Changing the Wireless LAN Power Saving Modes” in
Chapter 3, “Managing the Battery,” for more information.
■ If you are using Extended Power Save mode, turn off
Bluetooth.
Problem Solution