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Grandstream Networks, Inc. HT-502 User Manual Page 2 of 32
Firmware 1.0.0.77 Last Updated: 1/2008
TABLE OF CONTENTS
HT502 User Manual
WELCOME....................................................................................................................................................4
S
AFETY COMPLIANCES................................................................................................................................. 4
W
ARRANTY.................................................................................................................................................. 4
CONFIGURE YOUR HT502 ......................................................................................................................... 5
E
QUIPMENT PACKAGING...............................................................................................................................5
C
ONNECT YOUR ATA .................................................................................................................................. 5
C
ONFIGURE YOUR ATA ............................................................................................................................... 6
Five Easy Steps to Configure the HT502 .............................................................................................. 6
PRODUCT OVERVIEW................................................................................................................................7
K
EY FEATURES............................................................................................................................................ 7
BASIC OPERATIONS .................................................................................................................................. 9
B
ECOMING FAMILIAR WITH THE VOICE PROMPTS........................................................................................... 9
P
LACING A PHONE CALL.............................................................................................................................10
Phone or Extension Numbers.............................................................................................................. 10
Direct IP Calls ......................................................................................................................................10
C
ALL HOLD................................................................................................................................................11
C
ALL WAITING ........................................................................................................................................... 11
C
ALL TRANSFER ........................................................................................................................................ 11
3-W
AY CONFERENCING .............................................................................................................................12
CALL FEATURES ......................................................................................................................................13
S
ENDING AND RECEIVING FAX ....................................................................................................................13
CONFIGURATION GUIDE ......................................................................................................................... 14
C
ONFIGURING THE HT502 VIA VOICE PROMPTS .........................................................................................14
DHCP Mode......................................................................................................................................... 14
STATIC IP Mode..................................................................................................................................14
Firmware Server IP Address................................................................................................................ 14
Configuration Server IP Address .........................................................................................................14
Upgrade Protocol.................................................................................................................................14
Firmware Upgrade Mode .....................................................................................................................14
WAN Port Web Access........................................................................................................................14
C
ONFIGURING THE HT502 USING THE WEB BROWSER ............................................................................... 15
Access the Web Configuration Menu ..................................................................................................15
E
ND USER CONFIGURATION .......................................................................................................................16
I
MPORTANT SETTINGS................................................................................................................................16
NAT Settings........................................................................................................................................ 16
DTMF Methods .................................................................................................................................... 17
Preferred VOCODER (Codec).............................................................................................................17
A
DVANCED USER CONFIGURATION ............................................................................................................. 21
S
AVING THE CONFIGURATION CHANGES .....................................................................................................28
R
EBOOTING THE HT502 FROM REMOTE......................................................................................................29
C
ONFIGURATION THROUGH A CENTRAL SERVER..........................................................................................29
GAPS
– GRANDSTREAM AUTOMATED PROVISIONING SYSTEM.....................ERROR! BOOKMARK NOT DEFINED.
SOFTWARE UPGRADE.............................................................................................................................30
F
IRMWARE UPGRADE THROUGH TFTP/HTTP .............................................................................................30
C
ONFIGURATION FILE DOWNLOAD ..............................................................................................................31
F
IRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ........................................................................31
M
ANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..................................................................... 31
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 32
R
ESET VIA THE RESET BUTTON.................................................................................................................. 32
R
ESET VIA IVR..........................................................................................................................................32