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TROUBLESHOOTING TIPS
Doesn't answer or messages are incomplete
• Make sure answerer is on.
• Memory is full; erase some messages.
• Caller left a message longer than the time limit
allowed.
Incoming calls are answered on the 10th ring
• Memory is full; erase some messages.
Unit won't respond to remote commands
• Make sure you are using a touch-tone phone.
• Make sure you entered the correct security/
user code.
• Did the unit hang up? Remember you only
have a 20-second time limit to enter a remote
command function.
Answerer doesn't respond
• Check AC power cord and phone line
connections.
• Make sure an extension phone is not in use.
• Make sure you didn't press the PLAY/PAUSE/
MEMO button by mistake.
Can't hear messages
• Adjust volume control on the side of the unit.
LOW BATTERY indicator appears
• Install a new 9V battery.
Can't restart message
• You must play messages for at least 5 seconds
before pressing the REVIEW button.
Message light flashes rapidly
• Memory is full; erase some messages.
• Check both the CID and voice banks for
messages.
"Unknown" shows in the display
• Call originates from a blocked number, such as
telemarketer.
• Call is through a long distance carrier that
does not support Caller ID
• Call is from overseas.