72
echnical Documentation\Dell Headset\User Guide\4-75x4-
75section5_troubleshooting.fm
DELL CONFIDENTIAL – PRELIMINARY 2/15/07 – FOR PROOF ONLY
4
Make sure that
Volume Control
is not muted, then click
Options > Exit.
For Windows Vista:
1
Left-click on the Volume icon in the Windows taskbar.
2
There is a button beneath the volume control for mute.
If it has a red circle with a diagonal line through it, the
volume is muted. Click on the button to remove the
mute setting.
• The Bluetooth antenna is inside the right side of the headset.
Covering the right side of the headset (e.g. with your hand or
a hat or by laying down on that side) may result in no sound.
• Your Bluetooth adapter does not have the required Bluetooth
profiles (A2DP, Handset and Hands-free) in order to transmit
sound. In Vista must install a driver to get the necessary
Bluetooth profiles to listen to audio. Otherwise, Bluetooth
will not be listed as a mixer device and Vista may prompt you
to install “additional drivers” after you pair the BH200.
Microphone does not work
• Make sure that you are using the Hands-free profile, rather
than the Headset profile.