DCS LCD 24B Telephone User Manual


 
OUTSIDE CALLS
MAKING AN OUTSIDE CALL
Lift the handset and press an idle outside line button, line group button or
dial a line access code to receive dial toneORto use the speakerphone,
press an idle outside line button, line group button or dial a line access code
to receive dial tone through the speakerORpress SPK or the MONITOR
key if you are using a 7B phone, receive intercom dial tone and dial a line
access code.
Dial the telephone number.
Finish the call by replacing the handset or pressing the ANS/RLS key.
NOTE: You will receive No More Calls tone when you attempt to make a call
and there is no key available for that line.
If Least Cost Routing is enabled on your phone system, this button may be
labeled LCR or accessed by dialing an access code (usually 9).
If your system is programmed to require an authorization code before mak-
ing a call, dial plus a valid code before selecting a C.O. line.
If your system is programmed to require an account code before making a
call, press the ACCT button or dial 47 plus a valid code, press the ACCT
button again and then select a C.O. line.
For more information on authorization and account codes, see your system
administrator.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK or the MONITOR key if you are using a 7B phone before
dialing.
ANSWERING AN OUTSIDE CALL
Lift the handset and you are automatically connected to the ringing call.
See
Ring Preference
under
Customizing Your Keyset
ORpress the ANS/
RLS key to automatically answer on the speakerphone.
NOTE: If a call is flashing at your keyset but not ringing, you must press the
flashing button to answer.
UNIVERSAL ANSWER
Outside lines may be programmed to ring a general alerting device. To answer
calls ringing this device, dial 67 or press the UA key. This device can operate in
any one of the six different ring plans.
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NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK or the MONITOR key if you are using a 7B phone before
dialing.
RECALL DIAL TONE
Press the NEW button to disconnect your existing call, wait for dial tone and
then make a new call on the same line.
NOTE: If this button does not appear on your keyset, the FLASH key may be
programmed to recall dial tone.
SENDING A FLASH
While on an outside call, press the FLASH key to send a flash to the telephone
company. This is required for some custom calling features or CENTREX use.
NOTE: Flash is not available on an ISDN circuit.
BUSY LINE QUEUING WITH CALLBACK
If you receive a busy signal when you are selecting an outside line, this means
that the line or group of lines is busy.
Press the CBK key or dial 44. You will hear confirmation tone.
When the line becomes free, the system will call you back.
Lift the handset or press the ANS/RLS key to answer, wait for dial tone and
dial the telephone number or speed dial number again.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you have
set a callback, your CBK key will light.
2. If the Hot Keypad feature has been turned off, you must first lift the handset
or press SPK before dialing.
CANCELLING CALLBACK
A callback will be canceled if not answered within 30 seconds. If you have set a
callback, your CBK key will light.
Your phone may have a maximum of five callbacks to lines and/or stations set
at a time. To cancel a callback:
Press the CBK key or dial 44. You will hear confirmation tone.
While you are listening to confirmation tone, press the HOLD key. This will
cancel the oldest set callback.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPK or the MONITOR key if you are using the 7B phone
before dialing.
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