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TABLE OF CONTENTS
ABOUT THIS BOOK ...........................................................1
THINGS YOU SHOULD KNOW................................2–9
OUTSIDE CALLS
Making an Outside Call .................................................................... 10
Answering an Outside Call............................................................... 10
Universal Answer............................................................................. 10
Recall/Flash ..................................................................................... 11
Busy Line Queuing with Callback .................................................... 11
Cancelling Callback ......................................................................... 11
INTERCOM CALLS
Calling Other Stations ...................................................................... 12
Answering Intercom Calls ................................................................ 12
Answer Modes ................................................................................. 12
Busy Station Callback ...................................................................... 13
Busy Station Camp-on ..................................................................... 13
Calling Your System Operator ..........................................................14
CALL PROCESSING
Holding Calls .............................................................................. 15–16
Transferring Calls ....................................................................... 16–17
Transfer with Camp-On .................................................................... 17
Transfer to Voice Mail ....................................................................... 17
Call Waiting ....................................................................................... 17
Conference Calls ............................................................................. 18
Forwarding Calls ........................................................................ 18–21
Call Pickup ....................................................................................... 21
My Group Pickup .............................................................................22
Privacy Release............................................................................... 22
DIALING FEATURES
Speed Dialing ................................................................................... 23
Programming Personal Speed Dial Numbers............................. 23–24
One Touch Speed Dialing ................................................................. 24
Last Number Redial ......................................................................... 24
Manual Retry with LNR .................................................................... 24
Save Number with Redial................................................................. 25
Chain Dialing .................................................................................... 25
Automatic Redial/Retry .................................................................... 25
Pulse to Tone Changeover ............................................................... 25
Memo Redialing................................................................................ 26
PAGING AND MESSAGING
Making an Internal Page ...................................................................27
Making an External Page ................................................................. 27
All Page ............................................................................................27
Meet Me Page .................................................................................. 28
Call Park and Page ..................................................................... 28–29
Messages—Set and Cancel ............................................................29
Returning Messages .................................................................. 29–30
Programmed Messages ................................................................... 30
CONVENIENCE FEATURES
Do Not Disturb ................................................................................. 31
One Time DND................................................................................. 31
Mute .................................................................................................31
Background Music ...........................................................................31
Established Call Pick-Up ................................................................. 32
Appointment Reminder/Alarm Clock ................................................ 32
Door Phone Calls .............................................................................33
Executive/Secretary Hot Line ..........................................................33
Group Listening .......................................................................... 33–34
Account Codes ................................................................................ 34
Locking Your Keyset ......................................................................... 34
Manual Signalling ............................................................................. 35
Off-Hook Voice Announce................................................................ 35
OHVA Block ..................................................................................... 36
OHVA Reject.................................................................................... 36
In Group/Out of Group ..................................................................... 36