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Troubleshooting
Reference Guide 7–5
When I
exchange
business cards,
I do not receive
the device’s
data.
Make sure you have the right to retrieve that information
from the other computer.
I cannot find my
device I saved
to a group.
See if they have expired due to inactivity.
My device is
always asking
me for a
password.
Check your passkey settings.
I cannot find
files sent to me
by another
device.
Check your shared directory.
I cannot delete
the “All
Devices” group.
This action cannot be performed. The “All Devices” group
cannot be renamed or deleted.
I cannot get my
iPAQ Pocket PC
to recognize the
expansion
pack.
Make sure you have firmly pushed the iPAQ Pocket PC into
the expansion pack.
I cannot insert
my card.
■ Make sure you are not inserting the card at an angle.
■ Make sure you insert the connection area first.
The symptom
or situation
is... A possible remedy is...
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