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Troubleshooting
YourTelephone
Symptom Possible Cause
INTERCOM light flashing. Your messaging is set. Press
INTERCOM,thendial#02and
hang up.
Station is ringing with ringer off
HOLD light flashing with no line
on hold.
Another telephone has activated
your message waiting light. Press
INTERCOM andthenpress
HOLD to retrieve message. This
action will call party who activated
light. Once you have received a
message, party who activated light
(while still talking to you) must
press INTERCOM to turn off the
light.
MUTE light on. MUTE is activated. To cancel,
press MUTE.
SPEAKER light on steady. Background music feature
activated even thought the system
does not provide background
music. To cancel, press
INTERCOM then dial #1.
Error Tone
(three steady tones)
May occur when incorrect buttons
are pressed during speed dial
programming. For example, if a
button has a line assigned to it, or
was not enabled for speed dial
programming by the installer.
If you cannot receive a voice
announce call.
Voice announce block is activated.
To cancel, press INTERCOM
then dial #2.
11
GCA70–313 Troubleshooting Your Telephone
Station User's Guide 11 – 1