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Introduction
75
Nothing Comes Close to a Cobra
®
74
English
Introduction
Product Service
Product Service
•
If you have any questions about operation or installing your
new CobraMarine VHF/GMRS product or if you are missing
parts…
Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE!
See customer assistance on page A1.
If your product should require factory service, please call Cobra first before
sending your radio. This will ensure the fastest turn-around time on your repair.
You may be asked to send your radio to the Cobra factory. It will be necessary to
furnish the following to have the product serviced and returned:
1. For warranty repair, include some form of proof-of-purchase, such as a
photocopy of a sales receipt. If you send the original receipt, it cannot be
returned.
2. Send the entire product.
3. Enclose a description of what is happening with the radio. Include a typed
or clearly printed name and address of where the radio is to be returned.
4. Pack radio securely to prevent damage in transit. If possible, use the
original packing material.
5. Ship prepaid and insured by way of a traceable carrier such as United Parcel
Service (UPS) or Priority Mail to avoid loss in transit to: CobraFactory Service,
Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois
60707 U.S.A.
6. If the radio is in warranty, upon receipt of your radio, it will either be repaired
or exchanged depending on the model. Please allow approximately three (3)
to four (4) weeks before contacting Cobra for status. If the radio is out of
warranty, a letter will automatically be sent informing you of the repair
charge or replacement charge.
7. If your radio is returned for factory repair, it will be returned to you with
default settings restored.
If you have any questions, please call 773-889-3087 for assistance.
Customer Service
Warranty and Trademark
Acknowledgement
Limited 3-Year Warranty
•
For Products Purchased In The U.S.A.
Cobra Electronics Corporation warrants that its CobraMarine VHF/GMRS radio,
and the component parts thereof, will be free of defects in workmanship and
materials for a period of three (3) years from the date of first consumer purchase.
This warranty may be enforced by the first consumer purchaser, provided that the
product is utilized within the U.S.A.
Cobra will, without charge, repair or replace, at its option, defective radios,
products or component parts upon delivery to the Cobra Factory Service
department, accompanied by proof of the date of first consumer purchase,
such as a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for
warranty service, but the return charges will be at Cobra’s expense, if the
product is repaired or replaced under warranty. This warranty gives you
specific legal rights, and you may also have other rights which may vary
from state to state.
Exclusions:This limited warranty does not apply:
1. To any product damaged by accident.
2. In the event of misuse or abuse of the product, or as a result
of unauthorized alterations or repairs.
3. If the serial number has been altered, defaced, or removed.
4. If the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for a
particular purpose are limited in duration to the length of this warranty. Cobra
shall not be liable for any incidental, consequential or other damages; including,
without limitation, damages resulting from loss of use or cost of installation.
Some states do not allow limitations on how long an implied warranty lasts and/or
do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitations may not apply to you.
For Products Purchased Outside The U.S.A.
Please contact your local dealer for warranty information.
Trademark Acknowledgement
•
Cobra
®
, CobraMarine
®
, Nothing Comes Close to a Cobra
®
, VibrAlert
®
and the snake
design are registered trademarks of Cobra Electronics Corporation, USA.
Cobra Electronics Corporation™ and Rewind-Say-Again™ are trademarks of Cobra
Electronics Corporation, USA.
Warranty andTrademark