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If You Think You Need Service Call 1-773-889-3087
You may be asked to send your unit to the Cobra factory. It will be necessary to furnish
the following in order to have the product serviced and returned.
1. For Warranty Repair include some form of proof-of-purchase, such as a mechan-
ical reproduction or carbon or a sales receipt. If you send the original receipt it can-
not be returned.
2. Send the entire product. For exampleÑmust include base, handset, cords and
power adapter furnished with the product.
3. Enclose a description of what is happening with the unit. Include a typed or clear-
ly printed name and address of where the unit is to be returned.
4. Pack unit securely to prevent damage in transit. If possible, use the original pack-
ing material.
5. Ship prepaid and insured by way of a traceable carrier; such as United Parcel
Service (UPS) or First Class Mail; to avoid loss in transit to Cobra Factory
Service, Cobra Electronics Corporation, 6500 W. Cortland St., Chicago, IL 60707.
6. If the unit is in warranty, upon receipt of your unit it will either be repaired or
exchanged depending on the model. Please allow approximately 3 to 4 weeks
before contacting us for status. If the unit is out of warranty a letter will automati-
cally be sent informing you of the repair charge or replacement charge. If you have
any questions, please call 1-773-889-3087 for assistance.
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Registered with the FCC
Please note: This cordless telephone operates under part 15 and part 68 of FCC
rules. Operation is subject to two conditions: 1) It may not interfere with radio
communications, and 2) It must accept any interference received, including that
which may cause undesirable operation. See the Operational Features section of
this booklet for ways to reduce interference.
Your telephone company is required by the Federal Communications Commission
to allow you to connect FCC registered telephones to their lines.
The FCC requires you to provide information, if requested by the local telephone com-
pany, about the connection of an FCC registered telephone to their lines. They may ask
you for the FCC registration number and the ringer equivalence number (REN), both
of which are on the bottom of the base. They may also ask for the Universal Service
Order Code (USOC) number, which is RJ-11C.
It is illegal to use this phone on a party line or to connect it to a coin-operated telephone.
For technical assistance, please call our Automated Help Desk
which can assist you by answering the most frequently asked
questions about Cobra products.
(773) 889-3087
24 hours a day, 7 days a week.
A consumer Service Representative can be reached through this number
8:00 am - 8:00 pm, Monday through Friday, CST.