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21
TROUBLESHOOTING GUIDE
interactive phone systems require TOUCH
TONE to operate. If your phone service is
rotary service, you must have the switch
set to PULSE to dial a number. Once you
are connected move the switch to TONE
and enter your responses using TOUCH
TONE mode. When your call is complete
move the switch back to PULSE so you
are ready to make your next call.
➤
Static On Line
• Interference From
Household Appliances
Your Clarity phone may be located near a
touch lamp, microwave or refrigerator
which may cause interference. Relocating
your phone to another area may eliminate
the problem.
A cordless phone on your phone line may
also cause static. Try disconnecting your
cordless phone for several days. This may
eliminate the problem.
Disconnect any extra devices which may
be attached to the phone. Extra devices
may include cord detangler’s, caller ID
units, and answering machines.
• Interference From
Malfunctioning, Frayed Or
Poorly Connected
Telephone Cords
Check your phone cords and connections.
Tr y interchanging cords with another
phone to see if the problem is eliminated.
Replace any defective equipment.
➤
Feedback Problems
• Feedback Occurs When
Handset Is Set Down
Avoid setting receiver on a hard surface or
attach a foam receiver pad to earpiece of
phone. You can also lay the receiver on
its side. This will eliminate feedback also.
➤
Transmission Problems
• The Person On The Other End
Cannot Hear You
Too many phones or phone devices on the
line may effect your phone’s transmission.
As a guideline, more than five (5) phones
or phone devices may overload the phone
line. Disconnect one (1) or two (2) of the
devices to see if that eliminates the prob-
lem. If not, contact your local phone
company for load guidelines.