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Chapter 4 Working with Users
Updating Users
4-16
Bulk Administration Tool User Guide
OL-5385-01
Step 3 Save the file to C:\BATFiles\Users\Update Users on the publisher server.
Note For BAT inserts, you cannot use CSV files to update users that are saved
anywhere but C:\BATFiles\Users\Update Users\ on the server that is
running the publisher database for Cisco CallManager.
Tips for Creating a Text-Based CSV File
The following example format shows the field length and string types followed by
an example of a CSV file for users.
UserID(Mandatory, 1 to 30 characters),Manager(Optional, up to 30characters,
must use existing ID in global directory),Department(Optional, up to 50
characters),User Device Profile(Optional, up to 50 characters),User Locale
(Optional, up to 50 characters),MAC Address(Optional, up to 12
characters),Directory Number (Optional, (Optional, up to 24 numerals and
special characters))
Timesaver You can keep values that were previously stored in the DC directory.
To retain your previously entered values, refer to “Retaining Stored Values”
section on page 4-17.
Example
johns,Daviss,123,johnProfile,English United
States,8612113425AC,9725557154
You must specify delimiters even if a field is blank. Refer to the following
examples and sample CSV records when you are creating CSV files.
Example
If the manager for a user is blank
johns,,123,johnProfile,English United States,8612113425AC,9725557154