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Cisco Unified IP Phone Services Application Development Notes
OL-20949-01
Chapter 7 Troubleshooting Cisco Unified IP Phone Service Applications
Error Messages
–
CiscoIPPhoneMenu Object—If the field <Name> is missing for a <MenuItem>, the original parser
would stop rendering from that
<MenuItem> onwards. The new parser will display a blank line
in the menu list and continue to render any subsequent
<MenuItem> definitions.
–
CiscoIPPhoneDirectory Object—If the field <Name> is not present, the old original parser would
not display the directory entry, the new parser will display the directory entry, but there will be
no
<Name> associated with it.
–
CiscoIPPhoneInput Object—The URL and QueryStringParam fields are mandatory. The original
parser would not report an error on the missing URL and on submit request would display a
“Host not Found: message. If the
QueryStringParam field is missing, the updated parser will
report an error.
–
SoftKeyItem—The Position field is mandatory. If the Position field is not present, the updated
XML parser will report an error.
Error Messages
The following error messages may appear on the prompt line of the Cisco Unified IP Phone display:
• XML Error[4] = XML Parser error (Invalid Object)
• XML Error[5] = Unsupported XML Object (not supported by this phone model)
• HTTP Error[8] = Unknown HTTP Error
• HTTP Error[10] = HTTP Connection Failed