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Cisco Unified IP Phone Services Application Development Notes
OL-20949-01
Chapter 1 Overview
Figure 1-2 Graphic Menu on a Cisco Unified IP Phone Sample
Phone users can navigate a text menu by using the Navigation button followed by the Select softkey, or
by using the numeric keypad to enter a selection directly. Graphic menus currently do not support
cursor-based navigation; users simply enter a number using the DTMF keypad.
When a menu selection is made, the Cisco Unified IP Phone acts on it by using its HTTP client to load
a
specific URL. The return type from this URL can be plain text or one of the CiscoIPPhone XML
objects. The object loads and the user interacts with the object.
Figure 1-3 a
nd Figure 1-4 show typical displays that result from selecting a service. Figure 1-3 shows a
stock quote that was generated using plain text, and Figure 1-4 displays a graphic image.
Figure 1-3 Plain Text Display Example
Figure 1-4 Graphic Image Display Example
Cisco Unified Communications Manager limits Cisco Unified IP Phone service activity to a specific
Services pane in the Cisco Unified IP Phone display. A service cannot modify the top line of the phone
d
isplay, which contains the time, date, and primary extension. A service cannot overwrite the bottom line
of the display, which contains softkey definitions. The pane that displays the service sits flush with the
left side of the display, and enough of the right side of the display remains intact to ensure that users can
see the status of phone lines.