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Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0
OL-4404-07
Toshiba CTX 670 SMDI Integration Guide for Cisco Unity 4.0
Programming the Toshiba CTX 670 Phone System
answer). For best performance, dedicate certain voice messaging ports for only answering incoming
calls, and dedicate other ports for only dialing out. Separating these port functions eliminates the
possibility of a collision, in which an incoming call arrives on a port at the same time that Cisco Unity
takes the port off-hook to dial out.
The Number of Voice Messaging Ports That Will Only Dial Out, and Not Answer Calls
Ports that will only dial out and will not answer calls can do one or more of the following:
• Notify subscribers by phone, pager, or e-mail of messages that have arrived.
• Turn MWIs on and off for subscriber extensions.
• Make outbound AMIS calls to deliver voice messages from Cisco Unity subscribers to users on
another voice messaging system. (This action is available only with the AMIS licensed feature.)
• Make a TRAP connection so that subscribers can use the phone as a recording and playback device
in Cisco Unity web applications and e-mail clients.
Typically, these voice messaging ports are the least busy ports.
Caution In programming the phone system, do not send calls to voice messaging ports in Cisco Unity that cannot
answer calls (voice messaging ports that are not set to Answer Calls). For example, if a voice messaging
port is set only to Dialout MWI, do not send calls to it.
Preparing for Programming the Phone System
Record your decisions about the voice messaging ports to guide you in programming the phone system.
Caution The AMIS Analog Networking feature is not available with the Toshiba CTX 670 integration. The
Toshiba CTX 670 phone system uses the “D” DTMF tone as the hang-up tone. The AMIS feature
requires the exclusive use of the “D” tone for its handshake routine.
Programming the Toshiba CTX 670 Phone System
If you use programming options other than those supplied in the following procedure, the performance
of the integration may be affected.
Do the following procedure.
To Program the Toshiba CTX 670 Phone System
Step 1 On the Toshiba CTX 670 phone system, activate the SMDI port.
Step 2 In System Assignments, set Station Number Digit Length to 10, whether caller ID is used or not.
Note This setting does not affect the extension length on the phones.
Step 3 Confirm that the phones assigned to the voice messaging ports are designated as voice messaging ports
on the phone system.