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Call Pickup
Call Pickup allows you to answer a call that is ringing on a co-worker’s phone by redirecting the call to your
phone.
You might use Call Pickup if you share call-handling tasks with co-workers.
There are two ways you can pick up a call:
1
Pickup—Allows you to answer a call that is ringing on another phone within your call pickup group.
If multiple calls are available for pick up, your phone picks up the oldest call first (the call that has been
ringing for the longest time).
2
Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by:
a
Using a group pickup number (provided by your system administrator).
b
Dialing the ringing phone’s number if the destination user’s direct number is present in one of the
current user's associated groups.
Your system administrator sets up the call pickup group you are in and the call pickup buttons depending on
your call-handling needs and work environment.
To access Call Pickup:
Procedure
Step 1
Press the center button of the Navigation Pad button.
Step 2
Navigate for the “PickUp” and “GPickUp” options.
Conference
Conference allows you to talk simultaneously with multiple parties. When you are talking on a call, use
Conference to dial another party and add them to the call. You can remove individual participants from the
conference if your phone supports the feature. Use hookflash to set up a conference call.
End a Call
• Hang up the handset.
• If you are using a speakerphone, press the Speaker button.
Cisco Unified IP Phone 3905 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SIP)
OL-24411-01 7
Operating Your Phone
Call Pickup