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Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
OL-12232-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Expansion Module(s) Screen (SCCP Phones Only)
The Expansion Module(s) screen displays information about each Cisco Unified
IP Phone Expansion Module 7914 that is connected to the phone. This screen
appears on SCCP phones only.
Table 7-5 explains the information that is displayed on this screen for each
connected expansion module. You can use this information to troubleshoot the
expansion module, if necessary. In the Expansion Module(s) screen, a statistic
preceded by “A” is for the first expansion module. A statistic preceded by “B” is
for the second expansion module.
To display the Expansion Module(s) screen, follow these steps:
Procedure
Step 1 Press the Settings button.
Step 2 Select Status.
Step 3 Select Expansion Module(s).
To exit the Expansion Module(s) screen, press the Exit softkey.
Table 7-5 Expansion Module Statistics
Item Description
Link State Overall expansion module status
RX Discarded Bytes Number of bytes discarded due to errors
RX Length Err Number of packets discarded due to improper length
RX Checksum Err Number of packets discarded due to invalid
checksum information
RX Invalid Message Number of packets that have been discarded because
a message was invalid or unsupported