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Cisco Unified IP Phone 7970 Series for Cisco Unified CallManager 4.2(3) 51
Accessing Voice Messages
To access voice messages, use the Messages button .
Note Your company determines the voice message service that your phone system uses. For the most
accurate and detailed information, refer to the documentation that came with your voice
message service.
If you want to... Then...
Set up and personalize
your voice message
service
Press and follow the voice instructions.
If a menu appears on your touchscreen, choose an appropriate menu item.
See if you have a new
voice message
Look for:
• A steady red light on your handset. (This indicator can vary. See
Customizing Rings and Message Indicators, page 46.)
• A flashing message waiting icon and text message on your
touchscreen.
Listen to your voice
messages or access the
voice messages menu
Press .
Depending on your voice message service, doing so either auto-dials the
message service or provides a menu on your touchscreen.
Send a call to your
voice message system
Press iDivert.
The iDivert feature automatically transfers a call (including a ringing or
held call) to your voice message system. Callers hear your voice message
greeting and can leave you a message.