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If you are experiencing other difficulties, contact your system
administrator.
Buttons on the first
Cisco
Unified IP Phone
Expansion
Module 7915
are all amber.
• Verify that the interface cable
between your Cisco Unified IP
Phone and your Cisco
Unified
IP Phone Expansion
Module 7915 is connected.
• Verify with your system
administrator that your
Cisco
Unified IP Phone
Expansion
Module 7915 is
defined in Cisco
Unified
Communications Manager.
Buttons on the second
Cisco
Unified IP Phone
Expansion
Module 7915
are all amber.
Verify with your system
administrator that your
Cisco
Unified IP Phone
Expansion
Module 7915 is
defined in Cisco
Unified
Communications Manager.
Buttons are off, and the
Cisco logo is frozen in the
display area.
Verify with your system
administrator that your
Cisco
Unified IP Phone
Expansion
Module 7915 is
defined as a Cisco
Unified
IP
Phone Expansion Module 7915
in Cisco
Unified Communications
Manager.
The page shift button does
not display the second
page.
Verify with your system
administrator that your
Cisco
Unified IP Phone
Expansion
Module 7915 is
configured as a 24-line module
instead of a 12-line module.
in Cisco Unified Communications
Manager.
Problem Solution