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Codes
Codes allow you to place a call using a billing or tracking code. Your phone supports two types of
codes (provided by your administrator):
• Client Matter Codes (CMC) require you to enter a code to specify that the call relates to a specific
client matter. Your administrator can assign client matter codes to customers, students, or other
populations for call accounting and billing purposes.
• Forced Authorization Codes (FAC) allow you to manage call access and accounting. The Forced
Authorization Codes feature requires that the user enter a valid authorization code before the call
connects.
Place a Call Using a Client Matter Code
1. Dial a number.
2. After the tone, enter a client matter code (CMC).
Place a Call Using a Forced Authorization Code
1. Dial a number.
2. After the tone, enter a forced authorization code (FAC).
Conference
Conference allows you to talk simultaneously with multiple parties. When you are talking on a call,
use Conference to dial another party and add them to the call. You can remove individual participants
from the conference if your phone supports the feature.
You can set up a conference by using
• the hookflash feature on the Cisco Unified IP Phone 6901.
• the Conference button on the Cisco Unified IP Phone 6911.
The conference ends when all the participants hang up.
Set up a Conference Using Hookflash
(Cisco Unified IP Phone 6901 only.)
1. Verify that you are on an active call (not on hold).
2. Press and release the hookswitch to get a dial tone.
3. Dial the party’s number.