Cisco Systems 6911 IP Phone User Manual


 
20 OL-20826-01
Codes
Codes allow you to place a call using a billing or tracking code. Your phone supports two types of
codes (provided by your administrator):
Client Matter Codes (CMC) require you to enter a code to specify that the call relates to a specific
client matter. Your administrator can assign client matter codes to customers, students, or other
populations for call accounting and billing purposes.
Forced Authorization Codes (FAC) allow you to manage call access and accounting. The Forced
Authorization Codes feature requires that the user enter a valid authorization code before the call
connects.
Place a Call Using a Client Matter Code
1. Dial a number.
2. After the tone, enter a client matter code (CMC).
Place a Call Using a Forced Authorization Code
1. Dial a number.
2. After the tone, enter a forced authorization code (FAC).
Conference
Conference allows you to talk simultaneously with multiple parties. When you are talking on a call,
use Conference to dial another party and add them to the call. You can remove individual participants
from the conference if your phone supports the feature.
You can set up a conference by using
the hookflash feature on the Cisco Unified IP Phone 6901.
the Conference button on the Cisco Unified IP Phone 6911.
The conference ends when all the participants hang up.
Set up a Conference Using Hookflash
(Cisco Unified IP Phone 6901 only.)
1. Verify that you are on an active call (not on hold).
2. Press and release the hookswitch to get a dial tone.
3. Dial the party’s number.