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Call Handling
Function & Soft Key Features
Both Function and Soft Keys can be used to access a range of
IP Office System features. Some of these features are default
features (e.g. SpDial, Log, Option and Label). Others are
functions that can only be programmed by your System
Administrator. Consult your System Administrator for a
complete list and which functions have been allocated to you.
Two of these functions appear as
Admin and Admin1. These two
functions allow you program other
functions (the most commonly
used) against other Feature Keys.
They typically appear on the
display panel as shown opposite
The programmable features available via the Admin and Admin1 keys are:
Admin Admin1
Name Description Name Description
Acct Account Code Entry Park Park
AD Abbreviated Dial <User> User
Admin Self-Administer <Group> Group
AutCB Automatic Callback Flash Hook Flash
CFrwd Call Forwarding All <Number> Dial preset number
CPark Call Park
CPkUp Call Pickup
Dir Directory
DPkUp Directed Call Pickup
Drop Drop
GrpPg Group Paging
HdSet Headset Toggle
HfAns Internal Auto-Answer
HGNS+ Set Hunt Group Night Service
Park Call Park to Other Extension
Prog Abbreviate Dial Program
RngOf Ringer Off
SAC Send All Calls
Spres AD Suppress
Timer Timer
TmDay Time of Day
How to
clear
a call
How to
Mute
a call
How to
use the
Speaker-
phone
How to
Hold
a call
How to
listen to
your voice
Messages
The
features
available
from the
Admin
and
Admin1
function
keys
1. Replace the handset.
Or
2. Press either Drop or Speaker
the Speaker button
the Speaker button
To change from the Speakerphone to the handset
To change from the handset to the Speakerphone
To end a speakerphone call
To put a call on hold:
To return to a held call:
1. Pick up the handset and talk.
1. Press .
2. Replace the handset.
1. Press again.
To preventing the other person on the line from hearing you:
1. Press Mute. The indicator next to the Mute button
lights when Mute is active.
2. To reinstate two-way conversation, press Mute again.
1. Your red Message lamp turns on when a caller has left a
voice message for you.
2. Press the Message button or dial *17 to retrieve your
voice messages
3. You will be greeting with a voice message. Simply follow the
audible prompts to access your voice messages and/or
change your voice mail settings.
The Hold feature puts an existing call on hold until you can
return to it.
1. Press the Hold button.
1. Press the Call Appearance button of the held call.