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Paragon 400 Plus ~ 3rd Edition ~ 5th August ’03 ~ 5290
General information
Guarantee
Your Paragon 400 Plus is guaranteed for a
period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee
will provide for the repair of, or at BT’s or its
agent’s discretion the option to replace the
Paragon 400 Plus, or any component thereof,
(other than batteries), which is identified as
faulty or below standard, or as a result of
inferior workmanship or materials. Products
over 28 days old from the date of purchase may
be replaced with a refurbished or repaired
product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to the point of
purchase.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your statutory
rights.
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning your product, please read the
“Help” section on page 23, or contact the Paragon
Helpline for assistance on 0870 240 1051.
In the unlikely event of a defect occuring, please
return the product, with the receipt, to the place
of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you call
the Helpline and ask for details of our
recommended repairers.
Instructions for returning the product:
If the Helpline is unable to remedy your
problem they will ask you to return the product.
Where possible, pack the product in its original
packaging. Please remember to include all parts,
including line cords, power supply units, and the
original batteries. (Please note that we cannot
take responsibility for goods damaged in
transit.) Please obtain and keep proof of posting
from the Post Office.
GENERAL INFORMATION