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Help If you have any problems using
your DECTfax Additional Handset, this
section will give you the most common, easy-
to-follow solutions.
Problem Solution
The radio link is not set up between
the base station and the handset.
The base station does not ring.
The dial tone is busy each time you
dial a number.
Your handset is equipped with a
rechargeable battery (NiCad).
The capacity of this battery may drop
slightly with time.
In that case:
The Handset screen displays:
INIT = F6
• Check that the handset battery is properly charged.
• Check that the the base station and handset are
properly matched.
• Check that the base station power supply pack is not
too close to the radio module.
• Check that the base station ringing is not switched off.
• Check that the dialling mode (Voice or Decimal
Frequencies) is compatible with your PABX.
• Check that you have inserted pauses after the 0 or 9 in
your memorised numbers if your line is connected to a
PABX.
• Allow your handset to discharge completely and then
put it on charge for at least
5 hours.
• You should perform this operation about every two
months in order to increase the life of your battery.
• If the problem persists despite these precautions, you
may need to buy replacement batteries from your
distributor.
• Match the handset on a base station
Chapter: ‘To register a handset’.
Customer Helpline
If you have any problems with your DECTfax
Additional Handset, call the BT Helpline on
0845 603 1066.