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BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375
If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice
Reboot
This option forces your BT Falcon to carry out a full system reboot and will only be required if
requested by the BT Helpdesk or your system administrator.
1. Press the key,
Option
soft key, key seven times to
Reboot
then the
Select
soft key.
2. Press the
OK
soft key to confirm.
Calling features
Webcare is a web based facility that allows you to manage calling features on the line connected
to your BT Falcon. Before Webcare can be used the Administrator must first set up a password for
each line. This is managed using Selfcare. For more information on using Webcare, Selfcare and
BT Hosted VoIP consult the userguide available at
http://www.btbroadbandoffice.com/help/
Selfcare
For Administrator use only.
By using Selfcare the Administrator can add more lines, add geographic numbers and change the
calling plan.
1. Log into Selfcare using
https://service.btbroadbandvoice.bt.com/selfcare/businessYourAccount
with the password that was emailed to you.
2. Click on the
Manage your lines link and then select each line in turn, making the following changes:
a. Select
Password and enter a new password for each of the lines, this is the password that will be
used to access Webcare. The 056nnnnnnnn number will be the username. Ensure you keep a
record of this information.
Using the phone
8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 32