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10
Go to the phone manufacturers’ website and download and install the latest ROM software
for your device. Many new PDA phones are software upgradeable and fixes are made
available for problems such as this. This is especially the case with newly released devices.
11. Why can’t I hear the dial tone from my headset when I dial?
Check the Bluetooth protocol of your mobile phone to see if it supports in-band
ring tone. If it does, then you should hear the dial tone (including some Nokia series
handsets) or if it doesn’t you cannot (including some Sony-Ericsson series handsets).
12. Voice dialling is not successful every time. What can I do?
Using your headset to record the voice tags can enhance the recognition rate.
Please refer to the user guide of your mobile phone. Noisy environments can affect voice
recognition. Record your voice commands in a quiet place.
13. I have read all the solutions in this document but I still cannot get my V12 to
work properly. What can I do?
Please make an enquiry to on our website or call the BlueAnt Customer Service Team on
1 866 891-3032 (Nth America), 1300 669 049 (AUS) or 0800 443 122 (NZ)