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Check the batteries level symbol on the display. If it is low, replace the handset on the base
unit or charger pod to recharge the batteries.
Switch off power at the mains socket, wait for a few seconds and then switch back on. This
may solve the problem.
If you still can’t make calls, try re-registering the handset.
When I press keys on the handset, nothing happens.
Make sure the batteries are fitted in your handset. If the batteries level symbol on the display
shows “low”, recharge the batteries.
Check whether there’s a key symbol on the display. If so, the keypad is locked. Turn to the
user manual to find out how to unlock it.
When I press keys on the handset, digits appear on the display, but I can’t make an
outside call.
Call barring may have been set, see the user manual for more information.
Try moving the handset closer to the base unit.
Try a different position for the base unit-perhaps higher, or further from other electrical
equipment.
The phone does not ring
Check that the base unit’s mains power adapter is plugged in and power is switched on. The
base unit needs mains power for normal operation of the phone-not just charging the batteries.
Make sure you are using the telephone line cable that was supplied with your phone. Other
telephone line cables might not work.
Check that you have set the ringer volume to off. See the user manual for more information.
Check that the total REN value of all equipment connected to your telephone line is no more
than 4. Disconnect one or more telephones and see whether that helps.
The base does not ring.
Check that the base power is ON, and the base ringer is set ON.
Check that the line cord is correctly fitted and undamaged.
When I press the CALL button, I hear a loud noise.
The strange noise is caused by interference. Disconnect the mains power lead from the back
of the base unit, and then wait for 30 seconds before reconnecting it.
There is 'beep' sound while I am on a call.
You may be going out of range of the base unit. Move closer, or your call may be cut off.
Check the Batteries Level symbol on the display. If it is low, recharge the batteries.
The Caller Display feature isn’t working.