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Telephone Management and Troubleshooting
20 4601 IP Telephone User Guide
Ringing Tones accompany an incoming call. Feedback Tones are those which you hear through
the Handset (receiver) or the Speaker.
Ringing (Incoming) Tones Meaning
1 Ring -------- Call from another extension.
2 Rings ------- ------- Call from outside or the System Administrator.
3 Rings ------ ------ ------ Priority call from another extension, or from an
Automatic Callback call you placed.
Half Ring (ring-ping) --- A call is being redirected from your phone to
another because the Send All Calls or Call
Forwarding All Calls feature is active.
Feedback (Handset) Tones Meaning
Busy --- --- --- Low-pitched, rapid tone (repeated 60 times per
minute), signifying the number dialed is in use.
Call Waiting Ringback Tone ---_ A ringback tone with lower-pitched signal at the
end; indicates the extension called is busy and
the called party has been given a call waiting
tone.
Confirmation -- -- -- Three short tone bursts; indicates a feature
activation or cancellation has been accepted.
Coverage - One short tone burst; indicates your call will be
sent to another extension to be answered by a
covering user.
Dial --------- Continuous tone indicating dialing can begin.
Intercept/Time-out -_-_-_- Alternating high and low tone indicating either a
dialing error, denial of a requested service or
failure to dial within a preset interval (usually 10
seconds) after lifting the handset or dialing the
previous digit.
Recall Dial - - - ----------- Three shorts tone bursts followed by a steady dial
tone to indicate a feature request has been
accepted and dialing can start.
Reorder -- -- -- -- -- -- Fast busy tone repeated every half-second to
indicate all phone trunk lines are busy.
Ringback ---- ---- ---- ---- Low-pitched tone repeated 15 times a minute to
indicate the number dialed is ringing.