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Contents
Chapter 1: Introduction to the 1400 Series Digital Deskphones...........................................7
Overview of phone buttons and features..........................................................................................................7
LEDs...............................................................................................................................................................10
Scrolling and navigation..................................................................................................................................11
Paper labels.....................................................................................................................................................11
Chapter 2: Making calls..........................................................................................................13
Making a call...................................................................................................................................................13
Redialing a number.........................................................................................................................................13
Calling a person from the contacts list............................................................................................................13
Calling a person from the call log....................................................................................................................14
Chapter 3: Handling calls.......................................................................................................15
Answering a call..............................................................................................................................................15
Sending an incoming call directly to voice mail...............................................................................................15
Muting a call....................................................................................................................................................16
Putting a call on hold.......................................................................................................................................16
Transferring a call............................................................................................................................................16
Chapter 4: Conference calls...................................................................................................19
Making a conference call................................................................................................................................19
Adding a person on hold to a conference call.................................................................................................19
Putting a conference call on hold....................................................................................................................20
Dropping the last person added to a conference call......................................................................................20
Chapter 5: Getting your messages........................................................................................21
Logging into your voice mail............................................................................................................................21
Chapter 6: Bridged call appearances....................................................................................23
Answering a call on a bridged call appearance...............................................................................................23
Joining a call on a bridged call appearance....................................................................................................23
Making an outgoing call on a bridged call appearance...................................................................................24
Chapter 7: Contacts................................................................................................................25
Viewing contact details....................................................................................................................................25
Adding a new contact......................................................................................................................................25
Editing a contact..............................................................................................................................................26
Deleting a contact...........................................................................................................................................27
Adding an entry from the call to your contacts list...........................................................................................27
Chapter 8: Call log...................................................................................................................29
Viewing the Call Log........................................................................................................................................29
Viewing call log details....................................................................................................................................29
Adding an entry from the call to your contacts list...........................................................................................30
Removing an entry from the call log................................................................................................................30
Clearing all entries from the call log................................................................................................................30
Turning call logging on or off...........................................................................................................................31
Chapter 9: Advanced telephone features..............................................................................33
Avaya 1400 Series Digital Deskphone User Guide September 2010 5