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Operating your Avaya 1230 IP Deskphone
114
Answering a call during another call
Use the following procedure to answer a call during another call.
Returning to the original call
Use the following procedure to return to the original call.
Transferring a Call
Use the Transfer feature to redirect a call to the appropriate person.
1. Upon receiving a call, press the Hold
key to place the current call on hold.
Note: Enabling Automatic Hold
automatically puts the active call on hold
when you answer the second call.
2. Press the Call Waiting key.
or
1. Press the Hold key to place the second
call on hold.
or
Press the Goodbye key to end the
second call.
2. Press the line (DN) key associated with
the first call.
(Hold)
CallWait
(Hold)
(Goodbye)