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Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those
left on its built-in answering system and those left on your service provider’s voicemail
(fees may apply). Your telephone’s built-in answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
If icon and XX NEW MESSAGES display on the handset and the message window
on the telephone base flashes, there are new messages recorded on the built-in
answering system. If you turn on MSG ALERT TONE, the telephone base beeps
every 10 seconds when there are new answering system messages. To listen to your
message(s), press MENU/SELECT twice on the handset (page 18) or press
/PLAY/STOP on the telephone base (page 18).
If and NEW VOICEMAIL display on the handset, your telephone service provider
is indicating that it has new voicemail for you. To listen to your voicemail, you
typically dial an access number provided by your telephone service provider, followed
by a security code or PIN. Refer to Voicemail waiting (visual message waiting)
indicator in the online user’s manual for a full description of the voicemail indicators.
Some service providers bundle or combine multiple services like voicemail and call
waiting, so you may not be aware that you have voicemail. To check what services you
have and how to access them, contact your telephone service provider.
You can use your telephone answering system and voicemail together by setting your
built-in answering system to answer before voicemail answers. Refer to Using the
answering system and voicemail together in the online user’s manual for instructions.
Turn the answering system on or off
You can turn the answering system on or off by pressing the /ANS. ON/OFF key on
the telephone base or through the ANSWER ON/OFF handset menu.
note: You can turn the answering system on or off from either the handset or the telephone
base, but you can use only the handset to change the other answering system settings.
Announcement
The announcement is the greeting callers hear when calls are
answered by the answering system. The telephone has a default
announcement. You can use this announcement, or record your own
announcement up to 90 seconds.
On a handset, press MENU/SELECT in idle mode.
Press CID or DIR to select >ANSWERING SYS, then press
MENU/SELECT.
Press CID or DIR to select >ANNOUNCEMENT, then press
MENU/SELECT. Follow the screen and voice prompts to record a
new announcement.
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>ANNOUNCEMENT
DELETE ALL OLD
PLAY MESSAGES
>ANSWERING SYS