AT&T E5912B Cordless Telephone User Manual


 
44
Appendix
Troubleshooting
I cannot dial out
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset may take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode
for the type of service that you have (pulse or touch
tone).
• If the other phones in your home are having the
same problem, the problem is in your wiring or
local service. Contact your local telephone company
(charges may apply).
• Eliminate any background noise. Noise from a televi-
sion, radio or other appliances may cause the phone
to not dial out properly. If you cannot eliminate the
background noise, first try muting the cordless hand-
set before dialing, or dialing from another room in
your home with less background noise.
My cordless
handset isn’t
performing
normally
Make sure the power cord is securely plugged into
the telephone base. Plug the unit into a different,
working electrical outlet not controlled by a wall
switch.
Move the cordless handset closer to the telephone
base. You might have moved out of range.
Reset the telephone base. Unplug the unit’s electri-
cal power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products can cause interference to
your cordless phone. Try installing your phone as
far away from these types of electronic devices as
possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, tel-
evisions, personal computers, kitchen appliances and
other cordless phones.