Answering system
49
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system
and those left at your telephone service provider’s voicemail
(fees may apply). Your telephone’s built-in digital answering
system messages and voicemail messages are separate.
Each alerts you to new messages differently.
If and XX New messages show on the handset
and the message window on the telephone base
flashes, there are new messages in the built-in
answering system. To listen to messages recorded on
your digital
answering system, press /PLAY/STOP
on the telephone base (page 52).
If and New voicemail display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to
your voicemail, you typically dial an access number provided by your
telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the
message window.
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least 2 rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after 6
rings, set your answering system to answer after 4 rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow 6 seconds per ring when determining the
appropriate setting.
•
•
HANDSET 1
1 New message
10/15
10:01
AM
ANS ON