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Appendix D
57
Troubleshooting
My cordless
handset does not
ring when I
receive a call.
• Make sure that the ringer is not off. Refer to Ringer
volume on page 10 in this user’s manual.
• Make sure you plug in the telephone line cord
securely into the telephone base and the telephone
jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the
telephone base.
• Charge the battery in the cordless handset for at
least 16 hours. For optimum daily performance, return
the cordless handset to the telephone base or
charger when not in use.
• You may have too many extension phones on your
telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base
to another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges might apply).
• Test a working phone at the phone jack. If another
phone has the same problem, contact your local
telephone company (charges might apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
• Re-install the battery, and place the cordless handset
in the telephone base. Wait for the cordless handset
to re-establish its connection with the telephone
base. Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing
a new line cord.
I hear other calls
while using my
phone.
• Disconnect the telephone base from the telephone
jack, and plug in a different telephone. If you still hear
other calls, call your local telephone company.