Filter
Top Products
Appendix D
56
Troubleshooting
I experience poor
sound quality
when using the
speakerphone.
• For increased sound quality while using the
speakerphone, place the handset on a flat surface
with the dial pad facing up.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines,
you must install a DSL filter between the telephone
base and the telephone wall jack (see page 5). The
filter prevents noise and caller ID problems as a
result of DSL interference. Please contact your DSL
service provider for more information about DSL
filters.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as
possible: television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or a surge
protector, plug the phone (or modem/surge
protector) into a different location. If this does not
solve the problem, re-locate your phone or modem
farther apart from one another, or use a different
surge protector.
• Relocate your phone to a higher location. The phone
might have better reception in a high area.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges may apply).
I get noise, static,
or weak signals
even when I’m
near the telephone
base.