AT&T ATCL2940 Conference Phone User Manual


 
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Appendix
Troubleshooting
The caller might not be calling from an area that supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service.
I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.
When the telephone is in idle mode, press MENU/SELECT once, then enter
*3645474#.
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that
is not powered.
In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own
external power supply.
If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for more
information.
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do
the following in the order listed:
Disconnect the telephone line cord from the telephone base.
Remove the batteries.
Wait a few minutes before connecting the telephone line cord to the
telephone base.
Place the batteries back.
Wait for the telephone to synchronize its connection. This might take up to
one minute.
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