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In case of difficulty
In case of difficulty
Make sure all plugs are connected properly.
Inspect the telephone line cord connections
at the modular jack and telephone. Also
inspect the coiled handset cord connections
at both ends.
Unplug the telephone and connect it to
another modular jack. If it still does not
work and other telephones in your home
are working, the problem is with this
telephone.
Make sure the RINGER switch is not set to
OFF.
If there are several other telephones on the
same line, try disconnecting some of the
other telephones. Having too many
telephones connected can also create
problems such as low ringer volume or
impaired sound quality during calls.
The local telecom provides the time of
the call along with the other caller ID
information. Report the problem to the
telephone company. (Telephone should
show correct time after the first call) If
you do not have caller ID service, please
set the time manually.
No dial tone
In case of difficulty
Telephone operation
Problem
Problem
Problem
Telephone does
not ring
Incorrect time
and date on
incoming calls
Solution
Solution
Solution
If you have difficulty operating this phone, try the suggestions below.
For customer service, visit our website at
www.telephones.att.com
or call 1 (800)222-3111. In Canada, please call 1 (866) 288-4268.
Have the serial number, found on the underside of your phone, available
when contacting customer service. Please also retain your receipt as your
proof of purchase.
To purchase accessories or replacement parts, please contact customer
service through the above website or telephone number.
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