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What the Features Do
Below is a listing of many commonly used features and a description of how to
use them.
Note: You will have the Conference, Drop, Hold, Message, Select Ring, and Transfer
features. In addition, you may have many of the other features listed here; your
System Manager can advise you.
Abbreviated Dialing (AD) Allows you to store selected telephone numbers for quick
and easy dialing. Each number can be a complete or partial telephone number, an
extension number, or a feature or trunk code. Abbreviated Dialing offers 4 possible
types of lists– personal, group, system, and enhanced, and you can have a total of 3
out of the 4 lists. Numbers on a personal list are programmable by you; numbers on
all other lists are programmable only by the System Manager. Use as a timesaver for
dialing frequently called, lengthy, or emergency numbers.
Answering or Placing a Second Call Allows you to answer or place a second call
when you are already on a call. Use to avoid missing important calls or to make
another call to get information you need for your current call. Note: Incoming second
calls may be limited to priority calls depending on how your system is administered;
see your System Manager.
Automatic Callback Sends you a special 3-burst ring indicating that a previously
busy or unanswered extension you dialed is now available. Use to avoid constant
redialing when you wish to speak to someone who is frequently busy on the telephone
or in and out of the office. Note: Can be used only for extensions, not outside
numbers.
Call Forwarding All Calls Temporarily forwards all your calls to another extension
or to an outside number, depending on your system. Use when you will be away from
your voice terminal and you want your calls to be forwarded to a telephone number of
your choice.
Call Park Puts a call on hold at your voice terminal, for retrieval at any extension.
Use when you need to go elsewhere to get information during a call, or whenever you
wish to complete a call from a different location. Also, if the call received is for
someone else, use it to hold the call until the called party can answer it from the
nearest available voice terminal.
Call Pickup Lets you answer a call at your voice terminal for another extension in
your pickup group. Use when you wish to handle a call for a group member who
is absent or otherwise unable to answer. Note: You can only use this feature if
you and the called party have been assigned to the same pickup group by your
System Manager.
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